![]() ![]() Under certain circumstances, the repeated opening and closing, or docking and undocking of a laptop when paired with external monitors, will cause the Desktop Windows Manager (DWM.exe) process to stop responding.ĭesktop Windows Manager is the software that supports adding monitors, adjusting the display for different resolutions, handling visual effects for desktop activities and managing desktop activity across multiple screens. Latest: 386 million user records stolen - and given away for free.According to Microsoft Support, "This problem occurs because of an issue in the Microsoft DirectX Video Memory Management (Dxgmms2.sys) component." The documentation also indicates that this is tied to a bug in the Microsoft DirectX Video Memory Management software, and not a hardware problem. ![]()
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